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VA Desert Pacific Healthcare Network

 

Reporting Safety or Quality Issues

You have the right to present concerns pertaining to patient care and safety at all VISN 22 Health Care System locations including Outpatient Clinics. These concerns should be directed to the Manager of the Service or Department that is providing care, the patient advocate or the facility director. If you are unsure of whom to contact, any employee can direct you to the appropriate supervisor.    Should it appear that your concerns can’t be resolved at the local facility, you should contact VISN 22 at:

300 Oceangate Ste. 700

Long Beach CA 90802

562-826-5963

The Joint Commission

Patient safety concerns can be reported to The Joint Commission:

  • At www.jointcommission.org, using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website
  • By fax to 630-792-5636
  • By mail to Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181